Monday, August 28, 2017

Who Has Time for Self Care?

I started graduate school for Social Work in 2007. I did not know how isolated I was (this was my first time moving away from my home town), or how little I knew about the profession I was diving into. I learned about evidence-based practice, which was a certification I gained, and about cognitive behavioral therapy, and what I needed to learn to really listen and pay attention to people’s stories and validate their experiences. I even got to attend a prestigious training at Northwestern University during my eight-month block internship.

One thing I did not learn about was self-care.

I was unprepared for the impact of listening to traumatic events from the children I work with, day in and day out. I was also surprised by the rigorous amounts of paperwork Medicaid demanded, and the sometimes dysfunctional agency settings where I have worked. Our profession is a landmine of potential stressors.  Working with trauma makes us vulnerable to secondary traumatic stress. We often do not have time to quickly return phone calls, check emails, complete paperwork and follow up with other demands of our job. Vicarious trauma, compassion fatigue and secondary traumatic stress can be waiting around every corner, so what can we do?

There has been a surge of conversation about self-care in the therapy world in the last few years. With mountains of documentation and long work hours, how do we really find time for self-care? The increase of clients who are able to obtain Medicaid in the United States and shortages of mental health practitioners can result in larger caseloads.  What can our workplaces do to truly promote self-care?


While I regularly hear the message that it is my responsibility to practice self-care, it is also the responsibility of the agencies where we work to provide the means to practice, and to create an environment that promotes taking care of yourself. 

I am a social worker, therefore systems are vitally important to the work I do with clients and their families, why isn't the same perspective important for us as part of the mental health system? While we all have a personal responsibility to take care of ourselves, we must also work together to promote health in all areas. Taking personal responsibility for self-care in a whirlwind of long hours and minimal pay is nearly impossible if there is not support to back it up. 

Not only is it good for us to practice self-care, it is also our ethical responsibility because we need to be able to be at our best for our clients. Agencies are also responsible to increase access to healthy workplaces that promote self-care, and maintain their ethical responsibility.

The National Institute of Mental Health defines burnout as, “emotional exhaustion, depersonalization, and reduced personal accomplishment.” 21-67% of mental health workers may be experiencing high levels of burnout according to NIMH. (Morse, Salyers,  Rollins, Monroe-DeVita &  Pfahler 2012)

Based on a standardized clinical interview, individuals with mild burnout were at 3.3 times more risk of having major depressive disorder, and those with severe burnout were 15 times more likely to have major depressive disorder. The risk of having a major depressive disorder with severe burnout was greater for men than for women, with the risk of a major depressive disorder 10.2 fold for women and 29.5 fold for men.

In addition, agency interventions as opposed to individual interventions to prevent burnout are more needed and effective according to NIMH (Morse, et. Al, 2012), “Research on the correlates and antecedents of burnout suggest that a number of organizational-environmental variables are related to burnout, including an excessive workload, time pressure, role conflict, role ambiguity, an absence of job resources (especially supervisory and coworker social support), limited job feedback, limited participation in decision-making in matters affecting the employee, a lack of autonomy, unfairness or inequity in the workplace, and insufficient rewards (including social recognition).”

Effective ways to decrease the rates of burnout on the agency level include:

Increasing social support for employees
Teaching communication and social skills to supervisors
Increasing individual autonomy and involvement in decision making
Decreasing role ambiguity and conflicts for employees
Providing regular supervision, including peer supervision
Decreasing workloads and promoting self-care as a value within the organizational culture (Morse, et. Al, 2012),

So how is your agency doing? Is it time for your agency to take an inventory of how many of these resiliency factors it incorporates into the workplace?

In the March issue of the Journal of Counseling Psychology Dorociak, Rupert, Bryand and Zahnister developed a self care scale for therapy practitioners that is divided into two categories, personal and professional. The categories that were found to be meaningful included professional peer support, such as relationships with colleagues, professional development such as connecting to community organizations, life balance such as seeking out comforting activities, cognitive strategies  such as knowing your feelings, needs and triggers and daily balance like taking breaks throughout the workday and not being overloaded with work commitments.

Some activities such as taking a break between sessions, physical activity and spending time with family and friends have been labeled “career sustaining behaviors” (CSBs; Stevanovic & Rupert, 2004). Mirella Di Benedetto and Michael Swadling discuss in their study on self-care that personal burnout occurs before and more often than professional burnout. People who have sustained a long career in one work setting had lower levels of burnout overall as well. Mindfulness has been shown to have a significant preventative factor to burnout. Maintaining a sense of humor and engaging in physical activities have also been shown to prevent burnout. Exercise can provide resilience in many areas, not just professionally for therapists.

Preventing burnout means using resiliency activities, assessing the agency where you work and implementing proactive strategies to decrease and prevent compassion fatigue and related ills and getting the help you need as a professional – especially from peers and friends.

Take a quiz about your own and your agency’s level of burnout. How are you and your agency doing to prevent this damaging and costly epidemic of compassion fatigue, secondary traumatic stress and burnout?




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Di Benedetto, M. (2014). Burnout in Australian psychologists: Correlations with work-setting, mindfulness and self-care behaviours. Psychology Health and Medicine, 19(6), 705-715.

Burnout in Mental Health Services: A Review of the Problem and Its Remediation
Gary Morse-Michelle Salyers-Angela Rollins-Maria Monroe-DeVita-Corey Pfahler - https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3156844/

Dorociak, K. E., Reupert, P. A., Bryant, F. B., & Zahnister, E. (2017). Development of the Professional Self-Care Scale. Journal of Counseling Psychology, 64(3), 325-334. Doi:10.1037/cou0000206


Tuesday, June 28, 2016

Intrinsic Bias - Cultural Gender and Other Hidden Biases; How They are Hidden From Ourselves

This is an old riddle:

A man and his son are taking a ride in the car when they get into a terrible accident. The son is terribly injured with shattered bones. The father is killed. The son is rushed to the hospital in an ambulance, is admitted, and goes into surgery. The surgeon walks in and says, "I can't operate on this young man, he is my son!"

Who is the surgeon? Didn't the young man's father get killed in the car crash? What is going on?

Click here to see the answer.

It is difficult to face, but we all have implicit bias. It is possible, and even probable that you have kept those biases silent within you, even from your own mind. Stereotyping shapes our words, thoughts and actions every day. These biases can have deadly effects in the world.

We all have an intrinsic bias leading us to research things to prove our opinions. We gravitate toward being around like-minded people and have unconscious aversion to people who are not like us. It is vital we become aware of these intrinsic biases to combat them because they are intrinsic. We are most often unaware of them.

Researching how our minds find differences is an effective way to allow for social reform and it is an essential part to finding peace for ourselves and in the world around us.

In her new book Blind Spot, social psychologist Mahzarin Banaji describes the unearthing of her own bias against women - a bias she is consciously unaware of but that sneaks up on her in unexpected places. Blind Spot challenges our assumptions that we are assessing others without racism, sexism, etc. It also brings our awareness to the fact that we may not know what we are truly thinking. Banaji's work especially highlights that we can be biased against ourselves and not be aware of it.

You can become more aware of your biases by taking some tests on Project Implicit to educate yourself about your own hidden biases.

Whether or not you experience bias yourself, it is crucial to recognize and believe others when they communicate they have been the victim of bias and discrimination. Carter, R. T., & Sant-Barket, S. M. (2015) developed an assessment to measure the impact of racial discrimination and racism and the resulting traumatic stress symptoms of those who have suffered discrimination. The study by Carter, Et. al., (2015) stated,

Zola was a 40-year-old, middle class, Black woman who claimed she was harmed by a racially hostile work         environment. Her complaints involved racial bias associated with issues of unequal pay, being forced to work overtime, changes in her performance evaluations, and unwarranted close supervision.
Zola stated during the assessment interview that she experienced chest pains while at home one day and that she was taken to the emergency room (ER), where she was kept to determine the basis for her ailment. Her physical episode turned out to be a panic attack. She also reported high levels of anxiety, headaches, and episodes of trembling before she would go to work. While at work, she started to have memory loss that got worse over time. At work and home she was unable to concentrate or to calm her thoughts. The work situation affected many aspects of her family relationships. A corroborative interviewee supported her account of her behavior and emotional state.
The description highlights the failure of Zola's work environment to recognize the ramifications of ignoring their bias and Zola's resulting experience of trauma that effected her every day living.
Just having awareness of your own implicit bias is the first step. It is up to us to be aware and do everything in our power to become aware and balance out the biases we carry to bring justice, peace and equality to the world around us. 
Chloe Edgar, LCSW


References
Carter, R. T., & Sant-Barket, S. M. (2015). Assessment of the impact of racial discrimination and racism: How to use the Race-Based Traumatic Stress Symptom Scale in practice. Traumatology21(1), 32-39. doi:10.1037/trm0000018


Monday, May 30, 2016


Stigma can be damaging to the 1 in 5 people with a mental illness. Find out how you can help.

It is so easy to pass labels around. The barista with the strange hairdo is a weirdo, the classmate we sat next to in English 101 is a nut-job for reminding the professor we have homework. The man talking to himself and dancing on the corner is a schizo. The girl who cannot sit still in your daughter's classroom is a spazz. These labels are freely passed around, but they can be truly damaging and can diminish the seriousness of someone's mental disorder.

When stigma becomes entrenched in a person, family and community it may prevent someone from seeking life-saving help, may lead to lack of empathy for those afflicted and could eventually lead to isolation, deter someone from getting needed help and even lead to violence, homelessness and death in extreme cases.

The National Alliance on Mental Illness states, "only 41% of adults with a mental condition received mental health services in the past year. Among adults with a serious mental illness, 62.9% received mental health services in the past year."

The people with a diagnosis of a mental illness may be hidden among us. It is important to remember that these are people with a diagnosis of a mental illness instead of letting the mental illness define them. In other words people are not a schizophrenic. Those diagnosed with mental illness are first and foremost people with an illness who can get better with proper treatment. That may mean different things for each person. It is important to find a therapist who will work with you, as opposed to dictating treatment to you, to find the best interventions to fit your needs.

or more information go to the National Alliance on Mental Illness website and take the stigma-free pledge.